Web Based ERP Software
Web based ERP software and web based CRM platforms will represent a crucial element of survival and strategy for small and mid-range businesses in the coming decade. Only by researching software platforms and implementing the best possible ERP business solutions will mid-sized and small businesses operations managers continue to stay ahead of the competition in a landscape of increasingly limited resources.
So first, what are web based ERP software systems? And second, how do web based ERP software programs differ from traditional methods of enterprise resource planning?
Defining Web Based ERP Software Systems
ERP, or enterprise resource planning, is a term originally developed in the manufacturing world. Operations managers who kept raw materials moving into plants and managed the warehousing and distribution of finished goods needed a term that encompassed all of the coordinated elements of this process. All resources-- including human, monetary and material-- were controlled and managed through a collection of systems and processes that, ideally, coordinated effectively with one another. The shifting seasonal requirements of the factory were met by a responsive HR department. An evolving fleet of vendors and suppliers were handled by a manager who stayed in touch with sales fluctuations. And accounts were controlled by mangers who had appropriate access to both sales and HR databases.
But as long as departments remained separated and databases ran on individual software platforms, enterprise resource managers faced the same obstacles over and over again. Now, ERP software programs are designed to coordinate multiple databases from multiple departments on the same unified platform. At any given moment, if a company is running a high level web based ERP software solution, operations managers can examine sales databases. HR managers can communicate seamlessly with payroll and accounting. And any business—not just those in the manufacturing sector—can allow multiple departments access to the same real-time database systems.
Why choose Web based ERP software programs?
Web based ERP and CRM (customer relationship management) software programs can allow users to access the system from anywhere, at any time, via the world wide web. By logging into the system with or without password controlled access, users can communicate effectively with other company departments and maintain a high level of flexibility and responsiveness to customer needs.
With web based CRM programs, customers can register comments and complaints about products, submit orders, respond to marketing surveys, and provide personal information about themselves that can help marketing and sales to target profitable demographics and launch increasingly strategic promotions.
With web based ERP software programs, managers who control resource allocation, asset management, and product development face fewer obstacles. As a result, small business owners can focus on the most important issues, like acquiring and maintaining new accounts.