|An Extensive ERP Search Delivers Load Trail a Company Built for the Long Haul: IQMS|
When it comes to product excellence, Load Trail, LLC strives for the highest level in every trailer that rolls out the door. Specializing in standard and heavy duty automotive trailers and trailer parts for the construction, farming and housing industries (to name a few), Load Trail offers a wide variety of products to the market that people rely on daily to help their businesses succeed. Load Trail takes pride in its high quality trailers and relies on good client relationships to sustain and grow its business.But as Load Trail, LLC worked to become a nationwide leader in trailer offerings, it began to experience challenges with its enterprise resource planning (ERP) software’s capabilities.Load Trail’s ERP software, Epicor’s Vantage solution, was unreliable, with limited scheduling capabilities that were all over the place and sometimes didn’t work at all. The poor software performance was greatly affecting on time material planning and on time processing, decreasing possible cost savings for Load Trail and hurting valuable customer elationships. Load Trail’s ERP software solution lacked what Load Trail needed the most – the functionality necessary to maintain an excellent level of customer service, perational efficiency and increased competitiveness in the market. The decision to replace an ERP system is never made lightly, but as the Vantage software continued to perform poorly with no resolution in sight, Load Trail began to seek out a more comprehensive software solution to manage future growth and better serve its customers.
Load Trail’s leaders stress to their employees that everyone must work with the customers’best interests at heart. So when looking for a new ERP software provider, Load Trail wanted a company that would do the same.Getting to the Heart of It Enter Abram Harms, Load Trail’s business developer. Part owner of the company, part everything else, Harms has had a hand in nearly every department in the plant, including sales, production and management. Harms unique vantage point into every aspect of day to day operations made him the perfect candidate to take on Load Trail’s new implementation project, as Harms knew exactly what functionality he needed his next ERP software solution to provide.
Harms interviewed an impressive 10 ERP companies in his search for the best. Of the 10,he narrowed it down to just three: Infor, IQMS and Shoptech. From the final three, Harms chose IQMS’ single database solution, EnterpriseIQ, because IQMS instilled extreme confidence that it would work hard to solve Load Trail’s challenges. Through the dynamic nature of the company and IQMS’ willingness to adapt the ERP product to fit specific automotive requirements, Harms knew that he was in good hands.
EnterpriseIQ’s sales configuration templates solved Load Trail’s complicated product offering problem, provided ease of use and resulted in major labor cost savings - $120,000 per year! Instead of laboriously pre-constructing static Bills of Material (BOMs) for every possible product combination Load Trail offers, individual components were simply uploaded once into the database at implementation. The module’s configurable product base allows for multiple scenarios and combinations to be created automatically, depending on the needs of Load Trail’s clients. The functionality of the sales configuration templates also resulted in a major reduction in inventory maintenance because Load Trail has to only update 700 part numbers when maintaining part masters, instead of the average 25,000 they were updating before. “The VIN generator and sales configuration templates are unparalleled. We use them every day and couldn’t operate without the two,” said Harms. “Our old system offered those programs, but the functionality wasn’t integrated. It was not a third party, but more of a build on.”An Exciting Future Ahead Load Trail went live with EnterpriseIQ within six months of purchase and quickly saw improvement, even after just a couple of months. They largely appreciate how easy to use and intuitive the system is.Besides the automated tools, some of Load Trail’s other favorite features are the system’s auto invoicing functionality and shipping capability, like how easy it is to create a pick ticket and convert it to a packing slip. EnterpriseIQ is easy to manage, cost effective and flexible, offering Load Trail the tools they need to get the job done. “The biggest result I have seen is in the people – how easy the system is to use for the staff, how easy it is to find stuff in the system and how very easy it is to navigate for my production floor,” said Harms.
Written by :