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Steve Phillips

Steve Phillips is an IT professional and author with 25 years of implementation experience in industry and as a Big 5 consultant and is APICS certified.

Read "ERP Software Selection: A Change Management Tool" to get an ERP practitioner's view!

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Pamela Richards

Pamela Richards has 18 years experience as a writer covering hi-tech and software for trade publications, magazines and research firms

Read "Wholesale Distributors Embrace - Adaptive Supply Chain Networks (Part 4) " and add your comments!

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Consultant Corner

Michael Doane

Michael Doane has 35 years enterprise systems experience. He is the author of The New SAP Blue Book, a Concise Business Guide to the World of SAP and The SAP Green Book.

Read "For food manufacturers, ERP is the key to traceability." and add your comments.

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Enterprise Resource Planning Articles

The Cost of CRM, Part 1

CRM refers to Customer Relationship Management. It is the acronym for the software that companies use to keep track of their interactions with customers.ERP SoftwareThe Cost of CRM, Part 1 CRM refers to Customer Relationship Management. It is the acronym for the software that companies use to keep track of their interactions with customers. The Software also tracks customers’ buying...

The Cost of CRM, Part 1b

Twenty years ago saw a change with the initiation of special sales, incentives, bonuses, and perks as businesses attempted to reward loyalty.ERP SoftwareThe Cost of CRM, Part 1bTwenty years ago saw a change with the initiation of special sales, incentives, bonuses, and perks as businesses attempted to reward loyalty. CRM Software made this possible by setting up categories based...

The Cost of CRM, Part 2

This includes scoping the project, software configuration, hardware, and training as well as the internal cost of moving staff to other areas. Professional service costs in CRM projects can be the largest expense because they encompass such a wide variety of different tasks.ERP SoftwareThe Cost of CRM, Part 2 This includes scoping the project, software configuration, hardware, and training as...

The Cost of CRM, Part 1

CRM refers to Customer Relationship Management. It is the acronym for the software that companies use to keep track of their interactions with customers. The Software also tracks customers’ buying patterns and surveys possible future needs for more product. Companies buy CRM as a way not only to keep customers loyal, but to bring in new customers, too.ERP SoftwareThe Cost...

Death of the PC? Get ready for the Mobile Tsunami. (Part 1b)

By 2013, there will be well over half a billion Smartphone sales worldwide. It’s estimated that by the end of this year they will make up to a quarter of all mobile device handset sales.ERP SoftwareDeath of the PC? Get ready for the Mobile Tsunami. (Part 1b) More People Own a Mobile Devices Than you Think By 2013, there will...

Death of the PC? Get ready for the Mobile Tsunami. (Part 1a)

The mobile revolution is already pounding on the gates, and it will you think about your entire Internet strategy. By 2013, mobile internet usage will exceed desktop usage. People are accessing websites via their Smartphone or tablet every day. Have you formulated your mobile strategy yet? If you haven’t, now is the time.ERP SoftwareDeath of the PC? Get ready for...

Course Notes from ERP 101 (Part 5b)

ERP can bring great value to your company by providing a way for you to integrate all of the data that exists across the various departments in your company.ERP SoftwareCourse Notes from ERP 101 (Part 5b) In order to discern which particular modules will most effectively streamline the business processes of a particular company, it is oftentimes useful to...

What is ERP ?

What is ERP? What does (enterprise resource planning) ERP mean? In a very simple explanation it means a single software system that can administer your entire business, from accounting to manufacturing, with just one piece of software. It is a software system that is designed to manage every area of your business. Review the software database on the menu bar to view ERP software solutions.

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