Written by chance
March 22, 2010 Hits: 4054
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Since 1994, Intuitive has been dedicated to providing discrete manufacturers with software solutions that truly add value to their business. Intuitive's enterprise solution is designed to deliver superior functionality, rapid implementation, high levels of usability and a technology standard that is unmatched in the industry.
Intuitive™ ERP, a Consona™ ERP solution, was built around the concept that the software should support standard business cycles and that the underlying technology should be flexible and affordable. Developed using solely Microsoft technologies, the software incorporated well-established manufacturing and accounting practices (such as those prescribed by APICS and GAAP) and an intuitive user interface to deliver very sophisticated solutions—as well as economic value—to mid-market manufacturers.
Consona has over 800 Intuitive customers in over 20 countries, in industries ranging from aerospace to bicycle parts and circuit boards to boat docks. Though virtually all manufacturing segments are represented in our customer base, the top three industries served are electronics, industrial machinery and equipment, and fabricated metal products. Intuitive ERP is designed for discrete, make to stock, make to order, configure to order, assemble to order, and mixed-mode manufacturers.
Product Development
Consona focuses 100 percent of the Intuitive product development efforts on the needs of our customers. We listen closely to customer input and offer many forums for providing input on product development including:
- Best practices for product definition
- Access to our Expert support site to directly request changes and/or enhancements
- Beta testing opportunities
- Participation in user group meetings with Intuitive product experts
R&D funds are directed to serving the needs of our customers. In other words, Consona invests R&D on product enhancements that our engineering and enterprise resource planning customers care about. Intuitive software is designed solely for the unique requirements of the manufacturing industry.
Intuitive software products are only released after stringent quality metrics have been achieved. At Consona, delivering a quality product with the robust functionality to meet our customers’ needs takes priority over meeting an arbitrary target release date. Since product development decisions are not governed by the needs of the sales team, we are not under the same pressures as other software vendors that may rush applications to market and sacrifice quality in the process. Because we take the time to fully scope out customer requirements, build deep functionality, and thoroughly beta test our products, Intuitive customers receive more reliable software.
The Intuitive Enterprise Solution
The Intuitive Enterprise Solution is an ERP software application that helps mid-market manufacturing businesses achieve increased productivity, lower costs, and happier customers.
How does Intuitive ERP software work?
By organizing information and automating business processes across the entire enterprise, Intuitive ERP builds flexibility and control into every facet of your business environment and increases the quality and visibility of the information you need to make more profitable decisions.
A technology standard unmatched in the industry:
Intuitive ERP was built, from the ground up, with 100% Microsoft technology. The current release of Intuitive ERP has a pure .NET managed code framework and over 90% of the standard product features have been rewritten in pure .NET.
Intuitive ERP addresses the following business needs:
Enterprise Resource Planning (ERP): Complete integration of planning, materials management and procurement, manufacturing and financial business processes reduces costs and improves productivity, quality and control within your operation.
Customer Relationship Management (CRM): Automation and integration of sales, marketing, support and e-commerce helps you win sales and improve customer satisfaction, increasing customer responsiveness and loyalty.
Business Intelligence: Unparalleled business intelligence (BI) tools provide complete visibility into your system's critical business data, allowing you to make faster, more informed and progressive company decisions.
E-Commerce: Web applications and adoption of Microsoft's .NET technology enables you to access information, sell product, run business processes and connect with customers and partners anytime, any where via the internet.
Extended Enterprise: Intuitive ERP is designed to support businesses that operate at a single location or with multiple plants -- across town or across the world.
Technology Infrastructure: An exclusively Microsoft-based solution facilitates a smooth, quick implementation and simplified system administration, customization and integration of your business system, while also providing a stable, scalable technology infrastructure.
Services and Support
Consona ensures successful and efficient use of our products by offering the services of experienced consulting and technical support teams, extensive implementation documentation, planning guides and comprehensive training classes. As a result, many customers implement the system in less than 90 days.
Consulting: By implementing Intuitive ERP, you are taking a major step in improving your processes. To help you prepare for that initiative and to guide you through other opportunities to build or revitalize your business, Consona offers comprehensive consulting services. Consona’s consultants provide direct, on-site support of your needs in the application of Intuitive products and process re-engineering.
Intuitive Virtual Classroom: The Intuitive Virtual Classroom is a live, on-line training program designed to help customers get the most out of their Intuitive ERP system. Virtual Classroom sessions provide an easy and cost-effective way for customers to get new employees educated, learn about a new release, train end users in specific functional areas, and to receive expert answers to questions regarding ERP.
Training: Several in-depth educational courses are offered to ensure that you get the highest return on your ERP investment, from implementation to everyday use of the system. These courses, which include hands-on training and workshops, provide an in-depth understanding of Intuitive ERP and the manufacturing environment.
Technical Support: Certified technicians who have in-depth knowledge of the product, as well as manufacturing and accounting environments, staff Consona’s technical support organization. Access to the Intuitive Customer Support web site, an immediate online service and support resource, provides customers with 24-hour access to a support knowledgebase, software updates, technical documentation, and more.
Customization Services Group: Many of our customers find that Intuitive ERP meets the majority of their needs without customization. We realize, however, that you may have unique business conditions that create the need to customize a solution. Consona offers complete customization services to provide the technical expertise and development resources for the customization of your system. All customizations are fully documented and conform to Consona’s strict programming standards to assure product compatibility and seamless integration.
Documentation: An Implementation Guide, Tutorial Workbook, and User’s Manual are available in hard copy as well as electronically, in book-marked Adobe Acrobat PDF format. Context-sensitive on-line F1 key help—with an integrated APICS glossary—provides in-depth product information and multiple cross-references throughout the system.
User Groups: User Groups provide a forum for Intuitive ERP users to share their experience and knowledge about the product. Intuitive supports User Groups by providing organizational guidance, guest speakers, product updates and an opportunity to provide direct feedback on product features and functionality.