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During the two decade history of ERP software, New York City based large enterprise level businesses have seen the full spectrum of results from spectacular implementation failures to phenomenal successes. With every installation of ERP software, New York enterprises have been able to learn about the limits of the impact that ERP can have on business success, both positive and negative. With the ongoing evolution of ERP software, New York, one of the largest and most vibrant business hubs in the world, can gain the knowledge, shared experience and information necessary to unravel the sometimes unpredictable relationships between business and technology.
So what do any of us have to gain by examining the progression of ERP software, New York businesses and the predicted future of ERP platforms? First, the earliest MRP solutions were installed in the 1990s in the manufacturing sector in New York and elsewhere to coordinate shop floor activities, and to schedule shipping, distribution and work orders. These tools also allowed manufacturing business managers to control tools like accounting, human resources and payroll by running applications from a central server that housed shared databases and allowed departments to make updates from anywhere, in real time.
Many of these MRP systems didn’t work, or failed to provide promised returns on implementation investments for a few simple reasons. In some cases, the employee training process was flawed, and employees took so long to become comfortable with the new systems that business backlogs and slowed orders unraveled the positive effects of platform integration. In other cases, the new systems did all that they promised, but the initial implementations and investments were made based on false assumptions and incorrect understandings about actual company need. In other words, they solved problems that were never really problems in the first place. And third, the magic of implementations sometimes led business managers to overinvest, and by the time returns were evident, it was too late and vital client relationships had already been damaged by a temporary business slowdown, leading to lost revenues that could not be completely recovered.
But now, with new ERP software, New York large businesses have been able to reap enough benefits to encourage other large firms to follow suit. Almost all large firms that wanted them have rushed to integrate new software platforms and replace their outmoded systems before the change to the current millennium, and now that countless ERP systems are installed and proving to be functional, ERP developers continue to evolve the systems in order to meet the customized needs of smaller and smaller clients. The future of ERP solutions lies in the hands of small and mid-sized business owners in New York and elsewhere.
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