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This includes scoping the project, software configuration, hardware, and training as well as the internal cost of moving staff to other areas. Professional service costs in CRM projects...
334
Buying enterprise software solutions, ERP, “on demand” is a whole new ballgame compared to traditional IT procurement. Don’t worry if it seems a bit foreign to you. ERP Software Seven...
181
In today’s economy, it is difficult to simply employ intuition and assumptions when trying to maximize the customer relationship. Data is required for informed and better decision making,...
206
Customers today are used to providing personal information to companies in a variety of media, including online profiles and usage data. In return, they expect firms to have...
160
Once users are exposed to the simplified ERP implementations made possible by Cloud ERP, they are certain to insist on such simplicity as a top line product requirement....
179
 
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The Enterprise Is Cool Again, and Box CEO Aaron Levie Is Loving It

There’s a lot of talk in Silicon Valley about the decline of consumer Internet companies and the rising interest in companies that sell software to enterprises. After all, Zynga and...

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Hey IT Manager, We're Your Friends

You know who you are. You are the employee who ignores mandates from the IT department. You use your own devices and apps to get the job done, company policies...

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Enterprise Mobility & The Art Of The Possible

Smartphones offer tremendous potential to connect with customers, make employees more efficient and create new markets. Yet nothing is simple in the enterprise space, where security, data storage, authentication, and...

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SAP's Creepy New Retail Software Uses Big Data To Make You Buy More Stuff

Not so long ago, the most advanced piece of technology present at the intersection of consumer and retailer was the cash register. Today, buyers are bringing their own technology on...

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SAP's Creepy New Retail Software Uses Big Data To Make You Buy More Stuff

Not so long ago, the most advanced piece of technology present at the intersection of consumer and retailer was the cash register. Today, buyers are bringing their own technology on...

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